UNO Star: A Comprehensive Customer Engagement and Loyalty Program
UNO Star is a customer engagement program offering loyalty rewards and digitally connecting UNO Minda retailers, mechanics, and consumers on a single platform.
Customers can register via the app or with UNO Minda representatives, subject to approval based on terms and conditions. Registration is complete only upon approval.
The app is accessible to all approved UNO Minda customers (mechanics, retailers, and end consumers), each receiving benefits tailored to their category.
Retailer Benefits:
Retailers can submit loyalty coupons, view the e-catalog, register mechanics, redeem mechanic points on their mechanics' behalf, and place orders using the UNO Star app.
Mechanic Benefits:
Mechanics receive loyalty rewards, redeeming coupon points for selected UNO Minda products displaying UNO Star coupons. They also have access to the e-catalog.
Consumer Benefits:
Consumers can browse the e-catalog to explore UNO Minda products and search for vehicle spare parts by type and OEM category.
The app is okay, but the interface could be more user-friendly. The rewards system is a bit confusing.
Aplicación útil para gestionar mi fidelización. Me gustaría que fuera más intuitiva.
Application un peu décevante. Le système de points n'est pas très clair.
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