RCM

Revolutionize your repossession operations with RCM! Seamlessly integrated with RecoveryConnect® and MRS web applications, RCM empowers your field agents with real-time repossession assignment data. Access to crucial case details minimizes risk, preventing wrongful repossessions and enabling swift "On Hook" status updates. This allows agents to strategically manage asset recovery at their convenience.

Permissions Walkthrough Video

Privacy Policy

RCM's intuitive map interface simplifies workflows. Drivers can easily scan custom icons for efficient address navigation, utilize one-touch updates, designate pick-up locations, and maximize unit recovery. Create and save custom filters to focus on critical information. Each asset recovery form automatically generates a Condition Report, complete with condition details and photos, for immediate client submission.

Key RCM Features:

• Customizable map icons (Pro): Tailor your map view for optimal efficiency.
• Instant "On Hook" status: Update collateral status with a single tap.
• Streamlined Asset Recovery: Quickly document condition, capture photos, and record personal property details.
• Real-time case information: Access up-to-the-minute case details and addresses.
• Rapid map search (Pro): Efficiently locate cases on the map.
• Favorite cases: Quickly access frequently used cases.
• Customizable filters: Refine your map view to prioritize specific cases.
• One-touch updates: Instantly update case status.
• Automatic geo-updates: Maintain accurate location tracking.
• Integrated To-Do list: Manage and track condition reports for recovered units.

Need assistance? Our support team is available 24/7. Contact us via our website: https://mbsicorp.com/contact/

Version 3.0.33 Updates (Oct 2, 2024)

• Mobile Case Acceptance: Now accept cases directly from your mobile device!
• Accept/Decline Cases: Manage incoming cases from the "NEW CASES" section on the home screen.
• Multi-select Cases: Long-press to select multiple cases for efficient processing.
• Advanced Search/Filtering: Refine your case view by client, case type, dates, or "accepted before" status.
• Detailed Case History: All case activity is meticulously logged for complete transparency.